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Virtual Assistant Terms of Service

Terms Of Service

The following information contains www.VirtualAssistant.Org Website Use Agreement and Virtual Assistant, Inc. Terms of Services.  Website Use Agreement must be read and agreed to by any person who visits, reads or uses the website.  Terms of Services must be agreed to by any person who intends to purchase or use any paid or free services offered by Virtual Assistant, Inc.

 

Website Use Agreement

The VirtualAssistant.Org website (the “Service”) provided by Virtual Assistant, Inc. is an online virtual assistant and information service that is subject to your compliance with the following terms and conditions (the “ Agreement”).  We ask that you please read this Agreement carefully before accessing or using this Service.  Use of this website constitutes acceptance of this Agreement and binds the user to the terms and conditions set forth.  If you do not wish to be bound by this Agreement, you may not access or use the Service.

Intentions

The information that is presented in this online website is intended to provide a general understanding and basic knowledge of virtual assistant services that can be purchased on this website or by telephone.  The information provided is to educate the user and promote the services offered by virtual assistants.  This information obtained from this website is neither exhaustive nor complete and does not cover all possible aspects of the virtual assistant industry.  Virtual Assistant, Inc. makes no warranty as to the reliability, accuracy, usefulness, timeliness, or completeness of the information.  Virtual Assistant, Inc. or “information providers” of the Virtual Assistant, Inc. website cannot and do not warrant against human or machine error, delays, omissions, interruptions or loss of data.

Copyright

All content included on this website, such as text, graphics, logos, button icons, images, video clips, digital downloads and software, is the property of Virtual Assistant, Inc. and is protected by United States and international copyright laws, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws.  Except as expressly authorized by Virtual Assistant, Inc. and or it subsidiaries, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

Notwithstanding the above, you may print or download one copy of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices.  Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Virtual Assistant, Inc. is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in this Agreement is prohibited.

Links

Users may, through hypertext, or other links, gain access to other Internet websites which are not part of the Virtual Assistant, Inc. website.  Virtual Assistant, Inc. assumes no responsibility for any material outside of our website that is accessed through any such link.

Contracts

Prior to accepting our virtual assistant services, a signed contract is required.  This contract will outline all of the specific tasks that our virtual assistants are to perform; including price structure, project deadlines and invoice due dates.

Indemnification (Force Majeure)

You agree to indemnify, defend and hold harmless Virtual Assistant, Inc., its officers, directors, employees, agents, licensors and any third party information providers to the Service from and against all losses, damages and expenses, including reasonable attorney’s fees, resulting from any violation of this Agreement by you.

Governing Law

This Agreement will be governed by and construed in accordance with the laws of the State of South Carolina and the laws of the United States of America, without giving effect to any principles of conflicts of laws. All disputes, controversies or claims arising out of or in connection with these Terms shall be submitted to and be subject to the exclusive personal jurisdiction of the Circuit Court of the State of South Carolina for the County of Charleston. The parties submit to the exclusive jurisdiction of such courts to adjudicate or determine any suit, action or proceeding arising out of or in connection with this Agreement.

 

Virtual Assistant, Inc. Terms of Services

Client Non-Solicitation of Virtual Assistant, Inc. Employees

Clients agree that for the duration of their Contract Agreement with Virtual Assistant, Inc. and for a period of twelve (12)months immediately following the termination of their relationship with Virtual Assistant, Inc. for any reason, whether with or without cause, they shall not either directly or indirectly solicit, induce, recruit or encourage any of the Virtual Assistant, Inc. employees to leave their employment, or take away such employees, or attempt to solicit, induce, recruit, encourage or take away employees of Virtual Assistant Inc., either for themselves or for any other person or entity.

Waiver of Liability

As a user of this site, or services provided herein,you jointly and severally agree waive liability and hold harmless Virtual Assistant, Inc. and their successors and assigns, from any claim, action,liability, loss, damage or suit arising out of the use, inability to use, or the results of use of this site or from the following: human or machine error,delays, omissions, interruptions or loss of data.

In no event shall Virtual Assistant, Inc. be held liable for any damages whatsoever, and in particular Virtual Assistant, Inc.shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to any Virtual Assistant, Inc. website or the information contained in it, whether such damages arise in contract, negligence, tort,under statue, in equity, at law or otherwise.

Virtual Assistant, Inc Holidays

NOTE:  You are not charged for holidays.  Monthly plans are priced out in a way that does not include about 20 days throughout the year in order to keep billing consistent.  Here's how it works.

All plans are billed according to 5 days/week @ 4 weeks/month = a total of  20 days/month.
20 days/month x 12 months/year = 240 days per year

There are 261 weekdays in 2009.  The financial industry uses 252 business days per year as a standard to exclude US holidays.  We take it a step further to allow for fluctuation between Filipino and US holidays.  All Virtual Assistant plans charge for 240 days of the total 261 in 2009, allowing for 21 days as an unpaid holidays or absent days.

2010 Holidays - Philippines

Virtual Assistant, Inc's office in the Philippines will be closed the following days.  VAs will not be working these days unless you have made arrangements with your Account Representative and signed an agreement specifying the exception.  There  may be more holidays that are not on the schedule.  We will make the best effort to contact you in advance.


Holiday Name

Holiday Date

New Year's Day

January 1

Maundy Thursday

April 1

Good Friday

April 2

Independence Day

June 14

All Saints Day

November 1

All Souls Day

November 2

Christmas Eve

December 24

Christmas Day

December 25

Rizal Day

December 30

New Year's Eve

December 31

2009 Holidays - US

Virtual Assistant, Inc's US-based offices will be closed the following days. We will not be working these days unless you have made arrangements with your Account Representative and signed an agreement specifying the exception.  There may be more holidays that are not on the schedule.  We will make the best effort to contact you in advance.

Holiday Name

Holiday Date

New Year's Day

Thursday, January 1

President's Day

Monday, February 16

Good Friday

Friday, April 10

Memorial Day

Monday, May 25

Independence Day

Friday, July 3*

Labor Day

 Monday, September 7

Veterans Day

Wednesday, November 11

Thanksgiving Day

Thursday, November 26

Christmas Day

Friday, December 25

*July 4, 2009 falls on a Saturday, therefore Friday, July 3 will be treated as a holiday.

 


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