Businesses can get rid of backed up work by outsourcing the tasks to virtual assistants.  VAs can free up time for more important activities that you specifically...

need to focus on. Administrative tasks are being delegated to VAs by more and more business owners. 

Advantages of using a virtual assistant include getting professional services at a cost-effective rate and not having expenses associated with a full-time employee like health insurance.  Some virtual assistants complete training programs and courses such as those given by AssistU, a VA training organization.  

Source: http://www.businessweek.com/smallbiz/content/sep2003/sb20030911ˍ8616ˍsb014.htm